If you are in distress, you can call or text 988 at any time. If it is an emergency, call 9-1-1 or go to your local emergency department.

MHFA Guide for Managers

Have you ever encountered a colleague or an employee experiencing a mental health problem or crisis? What did you do? Did you feel uncomfortable or ill-prepared?

The MHFA Guide for Managers is a useful tool that provides tips, considerations and insights to help managers provide mental health first aid to their employees.

The MHFA Guide for Managers includes:

  • Potential Behaviours
  • Physical/Physiological Indicators
  • Consideration of Context
  • Crisis Situations & How to Help
  • Deciding Who Should Approach

Quick Tips for what to do/not do during a discussion with an employee about mental health:


  • Emphasize your concern for the person’s well-being
  • Talk about employee’s strengths
  • After raising concerns, ask if they would like to continue in the presence of a support person


  • Make the person talk about their mental health issue before they are ready
  • Rush the conversation
  • Try to act like a counsellor
  • Make assumptions

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